Micro Focus News Blog

All Blogs
View Group
The 7 Strategic KPIs for Enterprise Service Management
Posted by Julanne Rutten
Friday, March 12, 2021 00:00
This month, Metricnet’s Jeff Rumburg goes beyond the eight most important tactical KPIs for ITSM  and ESM and names the strategic metrics of ESM every team should understand. Hint: The business wants to know about more than just cost, quality, and speed. Read the blog post.

Calendar
More
No events scheduled

Blogs
More
September 22, 02:19 AM

August 02, 18:08 PM

August 01, 22:11 PM

July 28, 17:10 PM